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Experience

SalesCandy

Chief Technology Officer · 2018 — 2023

Led product development and engineering for a mobile-first lead management system. Worked across product, technology, operations, and customer needs to grow a secure, scalable, reliable, and cost-efficient cloud-native SaaS organisation on AWS.

I wrote a September 2020 JANDI customer story from my experience as SalesCandy’s technology leader. I describe the SalesTech product, which routed new leads to available salespeople and reassigned unattended leads.

I also describe how I helped our distributed team move from Google Chat to JANDI as communication volume grew. Topics, folders, threaded conversations, release notes, incident journals, search, to-dos, and integrations with Trello, Zendesk, and GitLab gave us a shared working surface across countries.

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