SalesCandy and remote collaboration
I wrote this article from my experience as SalesCandy’s technology leader. I describe the SalesTech product, which routed new leads to available salespeople and reassigned unattended leads, making response time part of the product experience.
I also describe how I helped a distributed team move from Google Chat to JANDI as our communication volume grew. Topics, folders, threaded conversations, release notes, incident journals, search, to-dos, and integrations with Trello, Zendesk, and GitLab gave us a shared working surface across countries.
The source article is my account of that work. This card keeps the publication distinct from the SalesCandy experience it documents.
Immediate connections
Explore the cards directly connected to this one.
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The story describes communication practices and shared working surfaces used by a distributed product team.